AI sales coaching and QA

AI sales coaching and QA

Turn every agent into
your best agent

Improve conversion, develop stronger reps, and handle more opportunities. Alpharun brings your business’s expertise into shared playbooks that guide coaching, training, and AI voice agents.

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Trusted by leading customer-facing teams

Retirable
SupportNinja
Flexcar
Republic
Medicare School
NewDay USA
Cadence
Rightway
Charlie Health
Teleperformance
HSS
Chapter

Trusted by leading customer-facing teams

Retirable
SupportNinja
Flexcar
Republic
Medicare School
NewDay USA
Cadence
Rightway
Charlie Health
Teleperformance
HSS
Chapter
  • Chapter

    “You’re going to know more about your people than you ever thought possible… I’m able to coach 4x as many people as I used to.”

    Thomas Pruitt
    Senior Sales Manager

  • NewDay USA

    “The technology Alpharun has is far superior to anything we’ve used before… Our B players are performing more like A players … We saw a huge impact on production within 60 days.”

    Franco Greco
    Chief Revenue Officer

How Alpharun works

Understand every call.
Know where to focus.

Learn from your best

Find behaviors linked to successful calls, then build a shared playbook so more reps can learn from what works.

Learn from your best

Find behaviors linked to successful calls, then build a shared playbook so more reps can learn from what works.

Focus your coaching

Give each rep a focused coaching goal, then measure progress on their next calls, so managers can see whether guidance becomes better execution.

Focus your coaching

Give each rep a focused coaching goal, then measure progress on their next calls, so managers can see whether guidance becomes better execution.

Catch quality gaps

Surface missed disclosures and required steps so managers can address gaps without reviewing every call manually.

Catch quality gaps

Surface missed disclosures and required steps so managers can address gaps without reviewing every call manually.

Explore the platform

Put what you learn
to work

Ask Alpharun

Voice agents

Automations

Coaching & training

Ask a question. Get the evidence.

Ask about your calls and team performance in plain language. Get answers backed by real conversations, so you know where to coach or follow up.

Request a demo

Request a demo

Alpharun voice agent on a phone call

Ask Alpharun

Ask a question. Get the evidence.

Ask about your calls and team performance in plain language. Get answers backed by real conversations, so you know where to coach or follow up.

Request a demo

Request a demo

Alpharun voice agent on a phone call

Our promise

Getting you started
is just the beginning.

We stay close to your team as you put Alpharun to work. From your first playbook to the challenges that come next, we listen, help you adapt, and use your feedback to shape what we build.

Two Alpharun founders standing together in their office

Industries

Built for your industry.

Bring your industry’s processes and required steps into how you evaluate, coach, and handle calls.

Medicare

Help agents explain coverage clearly and follow required steps in every conversation.

Medicare

Help agents explain coverage clearly and follow required steps in every conversation.

Mortgage

Help loan officers strengthen discovery, handle objections, and move borrower conversations forward.

Mortgage

Help loan officers strengthen discovery, handle objections, and move borrower conversations forward.

Life Insurance

Help agents uncover needs, explain policy options, and guide customers through next steps.

Life Insurance

Help agents uncover needs, explain policy options, and guide customers through next steps.

Wealth Management

Coach teams on client discovery, clear explanations, and required disclosures.

Wealth Management

Coach teams on client discovery, clear explanations, and required disclosures.

Healthcare

Help patient-facing teams handle intake and explain next steps with clarity and care.

Healthcare

Help patient-facing teams handle intake and explain next steps with clarity and care.

A trusted partner

Enterprise-grade
security

Alpharun meets rigorous SOC 2 Type 2, HIPAA, GDPR, and AI safety standards. Your data is protected with AES-256 encryption at rest and TLS 1.2/1.3 in transit.

SOC 2 Type 2

Security controls.

GDPR

Personal data privacy.

HIPAA

Healthcare data protection.

AIUC-1

AI safety and accountability.

FAQ

A few things
worth knowing.

Who is Alpharun built for?

Alpharun is built for teams that handle high volumes of customer calls, especially in insurance, financial services, and healthcare. It helps managers, training teams, and QA leaders improve performance and consistency across complex conversations.

What is a playbook?

A playbook defines what good performance looks like for your business: the questions to ask, information to explain, steps to follow, and outcomes to measure. Alpharun uses it to evaluate calls, guide coaching, and shape training.

How does Alpharun help reps improve?

Alpharun uses call performance to identify gaps and provide focused coaching goals. Reps can build skills through role plays and knowledge tests, while managers track progress against coaching goals on subsequent customer calls.

Can we use our own standards and training material?

Yes. Playbooks can reflect your process, evaluation guidelines, and required steps. Business knowledge can also support call analysis, training, and AI voice agents, keeping the guidance grounded in how your organization works.

Does Alpharun also offer AI voice agents?

Yes. Alpharun offers voice agents for workflows such as qualification, intake, and off-hours conversations. You can configure their role, playbook, knowledge, and tools, test scenarios, and review the calls they handle.

How do we get started?

AI playbook setup takes two weeks on average. We work with your team to define your standards, configure your playbook, and bring in your call recordings, so you can start identifying coaching opportunities and quality gaps.

Who is Alpharun built for?

Alpharun is built for teams that handle high volumes of customer calls, especially in insurance, financial services, and healthcare. It helps managers, training teams, and QA leaders improve performance and consistency across complex conversations.

What is a playbook?

A playbook defines what good performance looks like for your business: the questions to ask, information to explain, steps to follow, and outcomes to measure. Alpharun uses it to evaluate calls, guide coaching, and shape training.

How does Alpharun help reps improve?

Alpharun uses call performance to identify gaps and provide focused coaching goals. Reps can build skills through role plays and knowledge tests, while managers track progress against coaching goals on subsequent customer calls.

Can we use our own standards and training material?

Yes. Playbooks can reflect your process, evaluation guidelines, and required steps. Business knowledge can also support call analysis, training, and AI voice agents, keeping the guidance grounded in how your organization works.

Does Alpharun also offer AI voice agents?

Yes. Alpharun offers voice agents for workflows such as qualification, intake, and off-hours conversations. You can configure their role, playbook, knowledge, and tools, test scenarios, and review the calls they handle.

How do we get started?

AI playbook setup takes two weeks on average. We work with your team to define your standards, configure your playbook, and bring in your call recordings, so you can start identifying coaching opportunities and quality gaps.

See Alpharun in action.

Explore where your team could improve conversion, coach more reps, or reduce manual review, with a demo focused on your call workflows.

Request a demo

Request a demo

Alpharun product dashboard

See Alpharun in action.

Explore where your team could improve conversion, coach more reps, or reduce manual review, with a demo focused on your call workflows.

Request a demo

Request a demo

Alpharun product dashboard