Real-time QA and sales coaching

Coach every rep every week -
not just the ones you have time for

Coach every rep every week -
not just the ones you have time for

Coach every rep every week -
not just the ones you have time for

Alpharun scores 100% of calls, turns the patterns into each rep’s weekly priorities, and shows managers exactly what to coach next.

Alpharun product interface

Trusted by leading customer-facing teams

Retirable
NewDay USA
Chapter
Republic
SupportNinja
Flexcar
Charlie Health
Medicare School
Cadence
Rightway
Teleperformance
HSS
Retirable
NewDay USA
Chapter
Republic
SupportNinja
Flexcar
Charlie Health
Medicare School
Cadence
Rightway
Teleperformance
HSS

Coaching built from real performance

Expert game tape analysis, for every rep

Expert game tape analysis, for every rep

Expert game tape analysis, for every rep

Alpharun automatically breaks down every call to deliver personalized, high-impact coaching.

Core capabilities

Coaching that moves revenue

Coaching that moves revenue

Coaching that moves revenue

Give managers the context to coach well and every rep a clear path to improve.

01

Performance profiles

See each rep’s behaviors, outcomes, strengths, and improvement areas in one place.

02

Weekly priorities

Focus coaching on the few behaviors that matter most right now.

03

Goals

Turn coaching conversations into clear, measurable commitments.

04

Manager notes

Capture context, guidance, and follow-up from every coaching session.

05

Progress tracking

Measure whether targeted behaviors improve across future calls.

06

Top call examples

Reinforce what works with specific moments from real conversations.

FAQ

Frequently asked questions

Everything you need to know about real-time QA and sales coaching with Alpharun.

How does Alpharun choose coaching priorities?

Alpharun uses patterns across scored conversations to identify the behaviors most likely to improve each rep’s performance.

Does every rep receive the same coaching?

No. Performance profiles and weekly priorities are individualized around each rep’s strengths, gaps, and recent conversations.

Can managers add their own notes and guidance?

Yes. Managers can add context, document coaching conversations, and keep follow-up guidance connected to the rep’s progress.

Can coaching include examples from real calls?

Yes. Managers and reps can use specific call moments to reinforce strengths and make improvement guidance concrete.

How are coaching goals tracked?

Goals stay connected to the behaviors being coached so teams can measure progress across future conversations.

Can leaders see coaching progress across the team?

Yes. Leaders can compare priorities, goals, and progress to understand where managers and reps need support.

How does Alpharun choose coaching priorities?

Alpharun uses patterns across scored conversations to identify the behaviors most likely to improve each rep’s performance.

Does every rep receive the same coaching?

No. Performance profiles and weekly priorities are individualized around each rep’s strengths, gaps, and recent conversations.

Can managers add their own notes and guidance?

Yes. Managers can add context, document coaching conversations, and keep follow-up guidance connected to the rep’s progress.

Can coaching include examples from real calls?

Yes. Managers and reps can use specific call moments to reinforce strengths and make improvement guidance concrete.

How are coaching goals tracked?

Goals stay connected to the behaviors being coached so teams can measure progress across future conversations.

Can leaders see coaching progress across the team?

Yes. Leaders can compare priorities, goals, and progress to understand where managers and reps need support.

Start coaching differently

Discover where your team could improve conversion with a demo and pilot focused on your unique call workflows.

Alpharun product dashboard

Start coaching differently

Discover where your team could improve conversion with a demo and pilot focused on your unique call workflows.

Alpharun product dashboard