Written by
Eloisa Mae
Reviewed by
Paul Dornier
Published on
Jan 12, 2026
Second Nature AI pricing isn't listed publicly, so you'll need a sales conversation first. This guide explains what factors affect pricing, who benefits most, and what alternatives exist.
What is Second Nature AI?
Second Nature AI is a sales training platform that uses AI-powered role-play simulations. Sales reps practice conversations with AI avatars that respond like real customers.
The platform lets you upload sales decks, call recordings, playbooks, or training videos. The AI then creates custom role-play scenarios based on that content. Reps get feedback after each practice session.
Second Nature AI pricing
Second Nature AI doesn't share pricing publicly. Costs depend on your specific setup.
Pricing factors likely include:
Number of users on the platform
Which modules you need (role play, certifications, onboarding)
Language requirements (20+ languages supported)
Integration complexity
Contract length
Contact their sales team for a custom quote.
Second Nature AI products breakdown
AI Role Play Simulations
AI role play lets reps practice any customer conversation with AI avatars. The avatars move, show expressions, and respond in real time.
What's included:
Custom scenario builder from your content (decks, calls, playbooks)
AI assistant that creates role plays in minutes
Moving avatars with realistic expressions
Persona moods for different customer types
Support for 20+ languages
Best for: Teams that need scalable practice for scripted or semi-scripted calls.
Pros | Cons |
|---|---|
Scores performance, gives clear feedback, and helps users see real improvement. | AI responses can drift off-topic or misunderstand questions. |
Simulations feel realistic and adjust to what the user says, making practice effective. | User says they wanted a simulation to help them prepare for phone calls. |
AI Sales Training
AI sales training combines role play with personalized feedback and guidance after each session.
What's included:
Review materials and training videos
AI conversations for practice
Personalized feedback and guidance
Progress tracking
Best for: Learning and Development (L&D) teams building structured training programs.
Pros | Cons |
|---|---|
Reps can practice anytime without waiting for a manager. | User says the scoring feels too harsh, the pacing is tough, and the AI sometimes responds as if it’s the agent. |
Fast responses and smart instruction-following make the tool easy to use and effective. | AI can judge the same content differently at times, which makes the scoring feel inconsistent. |
Sales Certifications
Sales certifications add gamification to keep teams engaged and track skill development.
What's included:
Certification programs with pass/fail criteria
Gamification elements
Team leaderboards
Progress tracking
Best for: Teams that want to verify rep readiness before they talk to customers.
Pros | Cons |
|---|---|
Verifies rep readiness before live calls | Pass/fail criteria may not reflect real conversation skills |
Leaderboards create accountability across teams | User says the AI feels unnatural and not conversational |
AI Screen Action Analysis
This feature turns your best calls into training checklists. Upload a recording of a top performer, and the AI breaks it into key actions for scoring.
What's included:
Automatic action extraction from call recordings
Checklist creation for scoring
Trainee grading based on completed actions
Best for: Teams that want to scale coaching from their best reps
Pros | Cons |
|---|---|
Creates accountability across teams | Grading happens after practice, not during live calls |
Adds healthy competition with leaderboards | User says Second Nature’s pricing is too high |
Which Second Nature AI product should you choose?
Choose AI Role Play Simulations if you:
Need reps to practice conversations at scale
Want training available 24/7 without manager involvement
Have scripted calls in regulated industries
Choose AI Sales Training if you:
Build structured onboarding programs
Want consistent feedback across large teams
Need to track individual progress
Choose Sales Certifications if you:
Want to verify rep readiness before live calls
Need accountability and gamification
Track team-wide skill development
Choose AI Screen Action Analysis if you:
Have top performer calls you want to replicate
Need automated checklist creation
Want to scale coaching without manual work
Is Second Nature AI worth the cost?
Second Nature AI focuses on practice and simulation. Reps role-play with AI avatars to build confidence before live calls.
Second Nature AI is worth it if you:
Run a large team that needs scalable training
Operate in regulated industries with scripted calls
Want reps to practice without using manager time
Need training in multiple languages
Skip Second Nature AI if you:
Need real-time agent coaching during live customer calls
Want playbooks built from actual winning calls, not uploaded scripts
Run a small team where direct coaching works fine
Need faster implementation
The gap: Second Nature AI trains reps before calls. It doesn't coach them during live conversations with real customers. Practice helps, but live coaching drives conversions.
Second Nature AI alternatives & pricing comparison
Tool | Best for | Starting price | Key strength |
|---|---|---|---|
Alpharun | B2C sales teams | Custom pricing | Playbooks built from your top performers' actual calls |
Gong | Revenue intelligence | Custom pricing | Deal tracking and forecast visibility |
Cresta | Enterprise contact centers | Custom pricing | Real-time agent assist across sales and support |
Balto | Real-time compliance | Custom pricing | Live call guidance with a checklist system |
Alpharun vs. Second Nature AI: Which should you choose?
Second Nature AI and Alpharun solve different problems at different stages of the sales process.
Second Nature AI is a training tool. Reps practice with AI avatars before they talk to real customers. It builds confidence through simulation.
Alpharun is a coaching tool. Reps get real-time feedback during live customer calls. It builds conversions through live guidance.
Alpharun suits sales managers running live call floors, not L&D teams building corporate training programs. High-volume B2C teams need coaching that happens during customer calls, not before them.
Second Nature AI is better for:
Teams focused on pre-call practice and role play
Regulated industries with scripted calls that need repetition
Organizations building structured onboarding programs
L&D teams managing certification programs
Companies needing training in 20+ languages
Alpharun is better for:
Inside sales teams focused on improving live call conversions
B2C companies with short (1-2 call) sales cycles
Teams that need quality assurance in fields like Medicare or insurance
Operations that need coaching during real customer conversations
Teams wanting playbooks built from actual winning calls, not uploaded scripts
Our bottom line on Second Nature AI pricing
Second Nature AI fits teams that need reps to practice before live calls. The custom pricing model means you won't know costs until you talk to sales. Compare quotes from multiple vendors before signing.
The platform turns your existing content into training. Upload sales decks, call recordings, or playbooks, and the AI builds role-play simulations in minutes.
However, their custom pricing means you'll need to contact sales for a quote. Compare offers from multiple vendors before committing.
If practice alone doesn't move your conversion rates, you may need coaching that works during real customer calls, not just before them.
From simulation to real conversions
This Second Nature AI pricing and review guide shows that it handles training well. Reps practice with AI avatars, build confidence, and get feedback before live calls.
But practice doesn't close deals. Live conversations do.
Alpharun turns your best performers' actual calls into the coaching standard for everyone. Not generic scripts. Not uploaded playbooks. Tactics extracted from thousands of real conversations that closed deals.
B2C inside sales teams get both: coaching that replicates what your top 10% do differently and AI agents that clear scheduling and qualification off your reps' plates.
Key features of Alpharun:
Custom playbook intelligence: Finds the exact behaviors that separate your closers from the rest, then builds those into a playbook specific to your business.
Live call coaching: Sentence-level feedback during real customer conversations, not after practice sessions.
Full QA coverage: Scores every call, not samples. Leaders see exactly where reps succeed or struggle.
Compliance built in: Disclosures, scripts, and rules baked into the scoring model for Medicare, insurance, and home services.
AI agents: Handle scheduling and after-hours leads so that reps spend time selling.
Simulations build skills, live coaching builds revenue. See the difference when you book a demo with Alpharun.


